Last Updated: January 2026

This Privacy Policy explains how Vigorain (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://vigorain.org (“Site”) or interact with our services.

By using our Site or Services, you agree to the terms of this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our services, or data practices. When updates are made, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page regularly.

2. What Information We Collect

We collect personal information you provide directly, information collected automatically, and information from third-party services.

Information you provide directly:

  • Name, email address, and phone number
  • Shipping and billing addresses
  • Order and payment-related details
  • Account login credentials
  • Customer service communications

Automatically collected information:

  • IP address
  • Device and browser type
  • Pages viewed, time spent on the site, and interaction data
  • Cookies and similar tracking technologies

Information from third-party services:

  • Shopify (eCommerce platform)
  • Stripe (payment processing)
  • Marketing and analytics partners

3. How We Use Your Information

  • Fulfill and manage orders
  • Process payments and handle returns
  • Provide customer support
  • Improve website performance and user experience
  • Send marketing communications where legally permitted
  • Prevent fraud and enhance security
  • Comply with legal obligations

4. How We Share Your Information

We may share your information with:

  • Service providers (shipping partners, payment processors, analytics providers)
  • Legal or regulatory authorities when required by law
  • Affiliates within our business group
  • Parties involved in business transitions such as mergers or acquisitions

We do not sell your personal or sensitive information without your explicit consent.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal information.

6. Children’s Privacy

Our services are not intended for individuals under the age of 16. If you believe a child has provided personal information to us, please contact us at info@vigorain.org so we can take appropriate action.

7. Security and Data Retention

We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

We retain personal data only for as long as necessary to fulfill operational, legal, and business purposes.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent
  • Object to certain processing activities
  • Request data portability
  • Manage communication preferences

To exercise your rights, please contact us at info@vigorain.org.

9. International Users

If you access our services from outside the United States, your information may be transferred to and processed in other countries. We use appropriate legal safeguards, such as Standard Contractual Clauses, to protect cross-border data transfers.